Mortgage Business Development Specialist

4 weeks ago

Drummondville, Quebec, Canada BMO Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Mortgage Business Development Specialist. As a key member of our Retail Banking Sales and Service team, you will play a critical role in cultivating and building relationships with a third-party network of referral sources to drive business growth and increase our share of the home financing market.

Key Responsibilities
  • Identify and Pursue Sales Opportunities: Actively search for and identify sales opportunities to achieve individual sales and profitability goals.
  • Develop and Execute Marketing Programs: Develop and execute effective marketing and sales programs to drive business results and increase our share of the home financing market.
  • Build and Maintain Relationships: Proactively contact realtors and referral sources to build and maintain strong relationships that generate referrals for clients requiring real estate lending solutions.
  • Provide Expertise and Support: Serve as a customer advocate, providing expertise and support to clients throughout the mortgage application and processing activities.
  • Collaborate with Internal Teams: Collaborate with internal teams, including branch teams, to properly hand off customers to finalize mortgage documentation.
  • Resolve Issues and Escalate as Needed: Resolve or escalate issues to meet customer expectations and ensure funds are advanced in a timely manner.
  • Identify Cross-Sell Opportunities: Identify and initiate cross-sell opportunities and referrals in the best interest of the customer.
  • Stay Up-to-Date on Industry Developments: Stay up-to-date on industry developments, regulatory requirements, and operational and credit policies to ensure compliance and provide expert advice to clients.
Requirements
  • 3-5 Years of Relevant Experience: Typically between 3-5 years of relevant experience in a related field, such as mortgage lending, sales, or customer service.
  • Post-Secondary Degree: A post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Strong Interpersonal and Sales Skills: Strong interpersonal, sales, customer service, and negotiation skills, with the ability to build and maintain strong relationships with clients and referral sources.
  • Knowledge of Mortgage Lending Process: In-depth understanding of the mortgage lending process and applicable regulatory requirements.
  • Ability to Work Independently: Ability to work independently, with minimal supervision, and as part of a team to achieve business goals.

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