Customer Service Representative

1 week ago


Kingston, Ontario, Canada Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.

Our Values

We are committed to creating a positive impact on the environment and local communities through our business model.

We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.

Job Summary

We are seeking a Customer Service Associate to join our team at Savers. As a Customer Service Associate, you will be responsible for creating an exceptional customer experience, providing excellent service, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer transactions, including sales, returns, and exchanges.
  • Assist with visual merchandising, including setting up displays and maintaining store fixtures.
  • Participate in inventory management, including receiving and processing shipments, and maintaining accurate inventory records.

What We Offer

We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan with company match.

We also offer opportunities for career growth and development, including training and education programs.

Requirements

To be successful in this role, you will need:

Excellent communication and customer service skills.Ability to work in a fast-paced environment and multitask effectively.Basic math skills and accuracy with handling cash and credit transactions.Ability to lift up to 25 pounds and stand for long periods of time.

Why Join Us

At Savers, we are committed to creating a positive impact on the environment and local communities through our business model.

We believe in the importance of teamwork, diversity, and inclusion, and strive to create a workplace culture that reflects these values.

We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan with company match.

We also offer opportunities for career growth and development, including training and education programs.



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