Service Consultant
2 days ago
Birchwood Honda West is seeking a skilled Service Consultant to join their team. As a Service Consultant, you will play a vital role in achieving customer satisfaction after vehicle purchase. Your responsibilities will include scheduling services and repairs, maintaining open communication with customers, and utilizing industry-leading technology to communicate repair details and estimated times.
Key Responsibilities:
- Schedule services and repairs efficiently
- Maintain open and current communication with customers
- Utilize industry-leading technology to communicate repair details and estimated times
- Develop a customer-centric experience
Requirements:
- Dealership Parts and/or Service experience required
- Relationship expert with a demonstrated commitment to customer satisfaction
- High attention to detail with proven time management and organizational skills
- Ability to thrive in a collaborative environment
- CDK experience preferred, but not required
- Valid Class 5 driver's license and clear drivers abstract required
What Birchwood Can Offer:
- Competitive compensation with bonus and commission incentives
- Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance
- RSP Matching program with up to $5,000 matching
- Employee referral bonus program
- Career development opportunities and internal promotions
- Wellness program
- Volunteer program
- Company events
Birchwood is Manitoba's largest automotive retailer, with 24 franchises, three state-of-the-art collision repair centres, and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. Our commitment to team members, customers, partners, and neighbourhoods is unparalleled. At Birchwood, we value gratitude, personal leadership, trust, respect, continuous improvement, and generosity.
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