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Supervisor, Food Services

2 months ago

Kitchener, Ontario, Canada Pizza Pizza Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Pizza Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient workflow
  • Quality Control and Assurance
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports as required
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 7 months to less than 1 year of experience in a fast-paced food service environment
  • Personal Qualities
    • Client focus and excellent oral communication skills
    • Efficient interpersonal skills and ability to work in a team environment
    • Flexibility and ability to adapt to changing situations
Working Conditions
  • Fast-paced environment with tight deadlines
  • Basic security clearance required