Retail Store Manager

4 weeks ago


Port Dover, Ontario, Canada Pioneer Portdover Full time
About the Role

Pioneer Portdover is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Merchandise Management: Authorize returns, manage inventory levels, and maintain a visually appealing store environment.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
  • Customer Service: Resolve customer complaints, provide excellent customer service, and ensure a positive shopping experience.
  • Store Operations: Supervise and coordinate the activities of sales associates, manage cash handling, and oversee payroll administration.
  • Performance Management: Conduct regular performance reviews, provide feedback, and develop action plans to improve performance.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of retail management experience.
Work Environment

Pioneer Portdover is an equal opportunities employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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