Front Desk Associate

3 days ago


Red Deer, Alberta, Canada Motel 6 Full time
Job Title: Front Desk Associate

We are seeking a highly organized and customer-focused Front Desk Associate to join our team at Motel 6. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
What We Offer:
  • Opportunities for professional growth and development
  • A supportive and inclusive work environment
  • A competitive salary and benefits package
  • Recognition and rewards for outstanding performance
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience an asset
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
Why Join Our Team:

At Motel 6, we are committed to providing our guests with a clean, comfortable, and welcoming environment. As a Front Desk Associate, you will play a critical role in ensuring our guests have an exceptional stay. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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