Food Service Team Lead

1 week ago

Orillia, Ontario, Canada Pizza Hut Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our kitchen and front-of-house areas.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 3-4 staff members who prepare and portion food.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of service and quality control.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Work Environment
    • Work in a fast-paced environment with a high level of energy and enthusiasm.
    • Work a regular 40-hour week with occasional overtime as required.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service establishment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • English language proficiency.

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