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Lead Technical Systems Analyst
3 months ago
Indivica stands as a prominent provider of healthcare solutions, established in 2008. Our flagship product, the Electronic Medical Record (EMR) software IndiviCare, supports thousands of clinical users and millions of medical records daily.
Our technology, hosted in the cloud and designed for web accessibility, utilizes Java, Python, MySQL, and adheres to the latest technical, regulatory, and privacy standards. We are dedicated to harnessing the potential of secure, cloud-based medical computing solutions.
At Indivica, we foster a collaborative work environment that offers significant flexibility and autonomy, including the option to work remotely.
Position OverviewAs a Senior Technical Systems Analyst, you will engage with our clients regularly, either on-site or remotely. Your role will involve developing moderately complex technical solutions and addressing technical challenges associated with the installation, maintenance, and utilization of Indivica's products.
With minimal guidance from management, you will be responsible for updating them on your progress and status. The responsibilities of this role are diverse and complex, requiring independent judgment and the ability to work directly with clients while ensuring high levels of customer satisfaction.
This is a technical role that demands proficiency in database analytics and rapid development methodologies. Attention to detail is crucial, as is the ability to convey complex solutions to non-technical personnel in an understandable manner.
Key Responsibilities:- Develop and implement technical solutions for client needs.
- Resolve technical issues related to product installation and maintenance.
- Maintain effective communication with clients to ensure satisfaction.
- Provide updates to management regarding project status.
- Utilize database analytics to support solution development.
- Bachelor's Degree in Computer Science or Engineering.
- 7+ years of relevant experience in a technical role.
- Strong understanding of various operating systems, including Solaris, Ubuntu, and OS X.
- Proficient in MySQL, Tomcat, Java, Nginx, Django, and modern HTML standards.
- Exceptional verbal and written communication skills.
- Outstanding interpersonal abilities.
- Able to thrive in a fast-paced and dynamic work environment.
