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Loss Prevention Specialist

2 months ago

Richmond, British Columbia, Canada London Drugs Limited Full time
Job Title: Response Centre Specialist

London Drugs Limited is seeking a highly skilled and experienced Response Centre Specialist to join our Loss Prevention Operations team. As a key member of our team, you will be responsible for monitoring company locations via remote systems, responding to incidents, and ensuring that documentation meets established protocols.

Key Responsibilities:
  • Protect company assets and reduce losses through proactive monitoring and incident response.
  • Provide dispatch information to emergency responders as needed.
  • Support internal customers and prepare incident reports and evidence packages.
  • Conduct daily compliance audits and telephone interviews.
Requirements:
  • Possess a current provincial security worker license with a security guard designation.
  • First Aid & W.H.I.M.I.S. training.
  • Basic working knowledge of computers, networks, and security systems.
  • Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to evidence collection and handling.
  • Working knowledge of retail loss prevention and security practices.
What We Offer:
  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family.
  • Company matched RRSPs.
  • Employee Discount Program.
  • Postsecondary Entrance Scholarships for you or your children.
  • Community Involvement.

This is a Full-Time position requiring a flexible schedule, Monday through Sunday, 40 hours per week. The Response Centre is a 24/7, 365 days per year operation, and employees will be scheduled on a rotational basis for shifts that are days, afternoons, evenings, and overnights.