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Software Support Specialist

2 months ago

Toronto, Ontario, Canada Mondex Corporation Full time
Job Title: Software Support Specialist

Mondex Corporation is seeking a highly skilled Software Support Specialist to join its Toronto office. As a key member of our IT team, you will be responsible for maintaining current systems, consulting with management and users on potential software-based solutions, automating business processes, and providing general technical support to team members.

Key Responsibilities:
  • Onboard and offboard users
  • Assist with users' software and hardware-related issues
  • Create new automations for existing processes
  • Rework existing applications in Power Apps
  • Manage and optimize backup systems
  • Write scripts to assist with repetitive tasks
  • Suggest technical solutions to existing problems
  • Engage with vendors and third parties regarding IT-related needs
  • Help manage existing legacy systems
  • Communicate with management in a non-technical manner about technical issues
Requirements:
  • Proficient in Office 365 administration
  • Experienced in Dynamics 365 administration
  • Knowledge of Power Apps and Power Automate
  • Proficient in Python programming
  • Understanding of APIs, OCR technologies, and basic networking concepts
What We Offer:

Salary-based compensation commensurate with the successful candidate's skill and experience level. This is a full-time position, with the candidate expected to work in-office at our downtown location.

Please e-mail your résumé and cover letter to with your remuneration expectations and advise on your preferred start date. Applications without a cover letter will not be considered.

We thank all applicants interested in this position, however, only persons selected for an interview will be contacted.