Fan Experience Specialist

4 weeks ago

Toronto, Ontario, Canada Rogers Full time

About Rogers and the Toronto Blue Jays

At Rogers, we're passionate about connecting Canadians to what matters most. As Canada's leading telecommunications and media company, we strive to deliver exceptional experiences across our diverse portfolio of services. The Toronto Blue Jays, a cornerstone of Canadian sports, share this commitment to excellence and fan engagement.

The Opportunity

We are seeking dedicated individuals to join our dynamic Game Staff Team as Fan Experience Specialists. This role is integral to ensuring that every fan who steps into the stadium has an unforgettable experience.

Your Responsibilities

  • Provide exceptional customer service by greeting fans with a warm and welcoming attitude.
  • Guide fans to their designated seating areas, concessions, merchandise locations, or other points of interest within the stadium.
  • Maintain a safe and enjoyable environment for all fans by monitoring crowd flow and addressing any concerns promptly.
  • Effectively handle fan inquiries and resolve issues with patience and professionalism.
  • Collaborate seamlessly with fellow team members to ensure smooth operations throughout events.

Your Skills and Qualifications

  • A genuine passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, high-pressure environment.
  • Strong problem-solving abilities and attention to detail.
  • Teamwork orientation and willingness to assist others.

Join Our Team

If you thrive in a dynamic environment and are dedicated to creating memorable experiences for fans, we encourage you to apply.

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