Shift Manager
7 days ago
We are seeking a highly skilled and experienced Shift Manager to join our Food Service team at Domino's Pizza. As a Shift Manager, you will be responsible for leading a team of staff who prepare and portion food, ensuring that our high standards of quality and customer service are met.
Key Responsibilities- Team Leadership: Supervise and co-ordinate the activities of staff who prepare and portion food, providing guidance and support to ensure that tasks are completed efficiently and effectively.
- Quality Control: Ensure that food and service meet our quality control standards, addressing any issues or concerns promptly and professionally.
- Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory levels are optimized to meet customer demand.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.
- Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators, providing insights and recommendations to improve business performance.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a food service environment
- Language: English
- Work Schedule: 30 to 40 hours per week
This is a fast-paced environment that requires a combination of sitting, standing, and walking. Standing for extended periods is also required.
Personal Qualities- Client Focus: A strong focus on providing excellent customer service and ensuring that customer needs are met.
- Efficient Interpersonal Skills: The ability to communicate effectively with staff, customers, and other stakeholders.
- Flexibility: The ability to adapt to changing circumstances and priorities.
- Team Player: A strong team player who is able to work collaboratively with others to achieve business objectives.
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