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Shift Manager

2 months ago


Estevan, Canada Domino's PIzza Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our Food Service team at Domino's Pizza. As a Shift Manager, you will be responsible for leading a team of staff who prepare and portion food, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, including training them in job duties, sanitation and safety procedures.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a positive and welcoming environment for customers.
  • Reporting and Analysis: Prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Schedule: 30 to 40 hours per week.
Working Conditions

This is a fast-paced environment with a combination of sitting, standing, and walking. Standing for extended periods is required.

Personal Qualities
  • Client Focus: A strong focus on providing excellent customer service.
  • Efficient Interpersonal Skills: Ability to work effectively with staff and customers.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Team Player: A strong team player with a positive attitude.