Business Technology Analyst

1 week ago


Hamilton, Ontario, Canada City of New York Full time
About the Role

The City of New York is seeking a highly skilled IT Business Analyst to join our Business Relationship Management team. As a key member of our team, you will work closely with business teams to understand their needs, identify areas for improvement, and develop innovative solutions to drive business success.

Key Responsibilities
  • Business Analysis: Analyze business processes and operational procedures to identify areas for improvement and develop recommendations for process enhancements.
  • Requirements Gathering: Gather and document business requirements to ensure that IT solutions meet the needs of our business stakeholders.
  • Communication: Communicate technical information to non-technical stakeholders and facilitate collaboration between business and IT teams.
  • Testing and Quality Assurance: Perform functional testing and requirements testing to ensure that IT solutions meet business requirements.
  • Training and Support: Provide training and support to business stakeholders on new IT solutions and processes.
Requirements
  • Experience: 3+ years of experience in business analysis, project coordination, or a related field.
  • Skills: Proficient in Microsoft Office, including Word, Excel, and PowerPoint. Experience with data analysis and querying relational databases using SQL.
  • Education: Bachelor's degree in Business Administration, Computer Science, or a related field.
About the City of New York

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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