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Business Systems Analyst

2 months ago

Hamilton, Ontario, Canada MaxPeopleHR Full time
About Our Company

MaxPeopleHR is a leading provider of human resources solutions, dedicated to helping businesses succeed in a rapidly changing world.

We are a dynamic and innovative company, committed to delivering exceptional results for our clients. Our team of experts is passionate about providing tailored solutions that meet the unique needs of each business.

Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in improving our business processes and IT functions, ensuring that our technology solutions align with our business goals and deliver value to our organization.

Key Responsibilities
  • Business Process Improvement
    • Collaborate with stakeholders to gather, document, and prioritize business requirements and objectives.
    • Analyze existing business systems, workflows, and technologies to identify inefficiencies, redundancies, and areas for improvement.
    • Create system design specifications, including functional and non-functional requirements.
    • Identify, recommend, and implement process improvements, automation opportunities, and system enhancements to optimize business operations.
  • IT Solutions
    • Manage hardware, including laptops, tablets, mobile devices, and printers, by evaluating and confirming user requirements and monitoring performance of devices.
    • Manage software tools used by functional areas, including installation, renewals, and purchase of new products and licenses.
    • Be the primary point of contact for service tickets, providing status updates and supporting resolution where needed.
    • Provide technical support and expertise on technical hardware and software, and network-related issues.
  • Project Management
    • Coordinate IT related project planning, including defining scope, timelines, and resource requirements.
    • Monitor project progress and ensure deliverables are met on time and within budget.
  • Communication and Collaboration
    • Act as a liaison between internal and external business stakeholders on IT related topics.
    • Develop and execute test plans to ensure that systems meet quality and functionality standards.
    • Maintain comprehensive documentation of business requirements, system designs, and project-related materials.
Requirements
  • Degree/Diploma in business, information technology, Computer Science or a related field.
  • 5+ years experience as a Business Systems Analyst or similar role.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis, developing business process, combined with knowledge of software development.
  • Knowledge of relevant software applications and tools.
  • Excellent communication and interpersonal skills.
  • Project management experience considered an asset.
  • Advanced working knowledge of Microsoft Office.
What We Offer
  • Competitive compensation.
  • Bonus program.
  • Comprehensive benefits.
  • Employer RRSP contributions.
  • Continuing education and upgrading opportunities.
  • Training opportunities.
  • Friendly, collaborative, family atmosphere.
  • Team approach to all work activities.
  • ISO Certified.
  • Fully insured and bonded – committed to health & safety with an exemplary Workplace Safety & Insurance Board record.