Patient Services Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Medical Receptionist to join our team at SEA MAR Community Health Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical and dental teams.
Key Responsibilities- Process patient information and schedule appointments in a timely and efficient manner
- Answer and direct phone calls, responding to patient inquiries and concerns
- Manage patient registration and demographic information, ensuring accuracy and confidentiality
- Assist with medical and dental records, scanning documents, and maintaining a clean and organized workspace
- Collect patient payments and balances, maintaining a 100% collection rate
- Provide excellent customer service, addressing patient needs and concerns in a professional and empathetic manner
- Work collaboratively with the back office team to ensure seamless clinical operations and quality care
- Minimum one year of experience in a medical setting, preferably in a front office role
- Medical terminology and knowledge of Windows, Word, Excel, and computer software
- Excellent verbal and written communication skills, with the ability to work effectively with patients and staff
- Good organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- High School Diploma or GED required, with a preference for bilingual or multilingual candidates
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, and prescription coverage, as well as life insurance, long-term disability, and an Employee Assistance Program. You will also receive paid time off, starting at 24 days per year, plus 10 paid holidays, and the opportunity to participate in our 401(k)/Retirement plan.
We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at SEA MAR Community Health Centers.
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Patient Service Representative
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Patient Services Representative
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Vancouver, British Columbia, Canada SEA MAR Community Health Centers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Medical Receptionist to join our team at SEA MAR Community Health Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical and dental teams.Key ResponsibilitiesProcess patient information and...
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Patient Services Representative
3 weeks ago
Vancouver, British Columbia, Canada SEA MAR Community Health Centers Full timeJob SummaryWe are seeking a highly skilled and customer-focused Medical Receptionist to join our team at SEA MAR Community Health Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical and dental teams.Key ResponsibilitiesProcess patient information and...
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