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Patient Service Associate

2 months ago

Vancouver, British Columbia, Canada Inizio Engage Full time
Job Title: Patient Service Associate

Join our team as a Patient Service Associate and play a vital role in improving the lives of patients by connecting healthcare professionals with the medicines, knowledge, and support they need.

About the Role:
  • Represent the client product(s) to healthcare providers, effectively communicating the most up-to-date information about the product's features, benefits, and safety information.
  • Develop territory routing plans to maximize business and increase awareness of clients' patient services and tools.
  • Attend and complete all required and ongoing training.
  • Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements.
  • Collaborate with the Associate Manager to achieve key objectives.
Key Objectives:
  • Travel within assigned territory to engage with healthcare providers and promote the client product(s).
  • Develop and implement effective territory routing plans to maximize business and increase awareness of clients' patient services and tools.
  • Attend and complete all required and ongoing training to stay up-to-date on the latest information and best practices.
  • Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements to ensure compliance and integrity.
  • Collaborate with the Associate Manager to achieve key objectives and drive business results.
Job Holder Specification:
  • University degree preferred but not essential for this role.
  • Patient-focused mindset and strong interpersonal skills.
  • Highly organized and able to work independently.
  • Team player with an open and authentic personality.
  • Dynamic, enthusiastic, and passionate individual with a strong work ethic.
  • Excellent communication and presentation skills.
  • Proven ability to communicate a message in an articulate and professional manner.
  • Strong computer literacy and proficiency in Microsoft Office and Outlook.
  • Valid driver's license and available vehicle.
Our Benefits:
  • Break paid between Christmas and New Years.
  • Health benefits as of day 1 of employment.
  • Length of service awards.
  • Quarterly star awards.
  • Yearly Inizio Circle of Excellence Awards.
  • Referral bonus.
  • Library of online training courses.
About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our mission is to partner with our clients to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.

Our Values:
  • We empower everyone.
  • We rise to the challenge.
  • We work as one.
  • We ask what if.
  • We do the right thing.