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Medical Services Coordinator

2 months ago

Ottawa, Ontario, Canada Ontario Partners in Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Services Coordinator to join our team at Ontario Partners in Health. As a key member of our front-line staff, you will be responsible for providing exceptional patient service and ensuring the smooth operation of our clinics.

Key Responsibilities
  • Greet and register patients, ensuring accurate and efficient processing of patient information
  • Answer multi-line telephone, screen, and provide information/assistance or route caller to appropriate personnel
  • Schedule, confirm, cancel, and reschedule medical appointments for physicians, AHPs, and/or administration requests
  • Establish and maintain confidential electronic medical records, ensuring accurate patient demographic information
  • Perform entry-level billing and collection, as required
Requirements
  • Eligibility to work in Canada
  • Completion of secondary school or equivalent GED and a college program or other specialized courses for medical administration
  • Bilingual (French and English)
  • Computer literacy: MS Word, Outlook, EMR
  • Some experience in a medical environment
  • Knowledge of medical terminology an asset
  • Strong attention to detail and excellent communication and customer service skills in a fast-paced environment
What We Offer
  • A dynamic work environment for those who thrive in a fast-paced setting
  • Excellent benefit plan after a qualifying period
  • Competitive wage based on level of experience
  • Premium wage when working evenings and weekends
  • Collaborative working environment
  • Opportunity to learn and grow in your career