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Salesforce Solution Architect, Billing Transformation
2 months ago
We are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our clients transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
What sets NeuraFlash apart?We are a company that values growth and innovation. Since our inception, we've been on a rapid expansion path, achieving an average of 35%+ growth year over year. This has unlocked a world of exciting career opportunities for our team.
Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you'll have the opportunity to master new skills and technologies through our technical boot camps. Whether you're diving into GenAI or conquering Service Cloud Voice, we'll support your growth.
Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. As a member of our team, you'll play a pivotal role in leading impactful initiatives, contributing to meaningful change.
We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through regular meet-ups and online events, you'll build strong, cross-border relationships with teammates around the world.
We're looking for a Solution Architect (Billing Transformation) to join our Lead-to-Cash team. You'll bring Salesforce Sales Cloud & Billing project implementations to life by working with our clients to understand their business, identify their requirements, then leading the team through design, development, QA and launch of their solutions. As the Architect on the project, you will own overall design success and lead the development team in building awesome client solutions.
Key Responsibilities- Work with clients to define requirements, propose & deliver solutions related to their Sales processes.
- Support architecture and own configuring best-in-class implementations of Billing and Sales Cloud.
- Configure Salesforce Solutions using point and click tools available on the platform, such as Process Builder and Visual Flows.
- Understand and leverage Salesforce Platform to implement scalable solutions.
- Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our clients.
- Coach and mentor junior team members on best practices to deliver projects.
- Interface directly with Salesforce to craft new solution perspectives.
- Support our Pre-Sales team with industry perspectives, demos, and deal execution.
- Craft thought leadership pieces that accelerate the NeuraFlash brand within the Billing Transformations space.
- Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches.
- 10+ implementations experience of Salesforce CPQ, Billing or Sales Cloud.
- Prior experience as a Solution Architect with Salesforce CPQ and Billing implementation or Billing system architect experience such as Salesforce, Zuora or NetSuite.
- 5+ years of experience with Salesforce in a development or configuration capacity.
- Understanding of Sales, Sales Operations, Finance, RevOps, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform.
- Hands-on experience on building Salesforce CPQ and Billing package elements, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools.
- Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
- Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture.
- Solid understanding of Salesforce Platform and its architecture.
- Related work background or educational experience in Finance or Accounting.
- Experience coaching and mentoring Salesforce talent.
- Attention towards detail – detail oriented.
- Strong team player.
- Great communication skills.
- Keep an open mind and must be flexible to change.
- Any Salesforce Certifications is a Plus, preferably Salesforce CPQ, Service Cloud, Community Cloud, Sales Cloud or Field Service Lightning Consultant.
- Experience with Billing solutions such as Zuora.
- Remote & In-Person: We're focused on keeping everyone connected and unified as one team, regardless of location.
- Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
- Flexibility: We value good work not the hours in which you get it done.
- Collaboration: You have a voice here, and our executive team holds town halls & company meetings where they address any suggestions or questions asked.
- Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Our teams love to have fun and celebrate together.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees
