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Digital Product Leadership Role
2 months ago
We are seeking a highly skilled Senior Digital Product Manager to join our team at Scotiabank. As a key member of our product management team, you will be responsible for leading the development and delivery of digital products that meet the needs of our customers.
Key Responsibilities- Customer-Centric Culture: Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
- Strategic Vision: Contribute to the strategic vision and multi-year roadmap for the new-to-bank customer onboarding journey, alongside the Identity and Onboarding Group Product Manager and Product Director.
- Relationship Management: Manage relationships with various bank business teams, authentication partners, and leadership, ensuring their requirements are translated into the right products and journey.
- Product Development: Build reusable and scalable customer-facing software that will be leveraged by internal teams to solve their problem of identifying the customer.
- Problem Solving: Lead multiple problem discoveries to understand customer needs, current challenges, industry trends, and best practices.
- Business Value: Define the customer and business value by establishing relevant objectives and key results (OKRs). Sell executives on the value through crisp and meaningful presentations.
- Analytics: Work with analytics to set, monitor, and analyze key performance indicators (KPIs) to measure product success.
- Agile Product Development: Use data to drive decisions. Build hypothesis, test, fail, and iterate to formulate an agile product development approach.
- Backlog Management: Maintain a prioritized backlog, support the creation of detailed user stories, and participate in sprint planning and review activities.
- Market Analysis: Conduct market and competitive analysis to identify future opportunities of growth for your product.
- Risk Management: Understand how the bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Operational Excellence: Actively pursue effective and efficient operations of your team and self in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles.
- Experience: 6+ years of experience working as a product manager shipping consumer-facing software solutions.
- Agile Experience: 3+ years of experience working on digital products, preferably in the consumer space, and working in an agile scrum team.
- Product Management: Managed a technology product or a digital journey end-to-end, from inception to delivery.
- Functional Knowledge: Knowledgeable about multiple functional areas such as product management, agile/scrum, engineering, UX/UI design.
- Industry Knowledge: Deep understanding of identity verification (know your client), authentication, security, anti-money laundering (AML), and fraud controls.
- Technical Skills: Demonstrates curiosity and seeks to understand how a product technically works. Able to dive into the technical details and understand technical concepts.
- Communication Skills: Excellent communication, speaking clearly to be easily understood, and writing powerfully to persuade.
- Problem-Solving Skills: Master of identifying and solving ambiguous problems with the ability to influence and inspire a multi-disciplinary team.
- Organizational Skills: Excellent organizational and analytical skills with strong attention to detail.
- Curiosity and Experimentation: Curious and experimental mindset to drive innovation amidst uncertainty.
- Diversity, Equity, Inclusion & Allyship: We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
- Accessibility and Workplace Accommodations: We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- Upskilling and Development: Opportunities for upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards: Competitive rewards program including bonus, flexible vacation, personal, sick days, and benefits.
- Community Engagement: Opportunities for community engagement and belonging with our various programs.
