Bilingual LTD Claims Consultant

2 months ago


Kitchener, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Bilingual LTD Claims Consultant. As a key member of our team, you will play a critical role in providing exceptional service and support to our insured members throughout the long term disability (LTD) claims process.

Key Responsibilities
  • Provide expert guidance and support to insured members throughout the LTD claims process, including the initial application and appeal process.
  • Collaborate with internal and external stakeholders to ensure seamless communication and resolution of complex claims issues.
  • Develop and maintain strong relationships with local unions, medical practitioners, and other stakeholders to ensure effective communication and cooperation.
  • Stay up-to-date with industry developments and regulatory changes to ensure compliance and provide expert advice to insured members.
  • Contribute to the development and implementation of process improvements to enhance the quality of service and efficiency of the LTD claims process.
Requirements
  • Post-secondary education in a related field.
  • A minimum of five years' experience in group disability insurance, with a strong understanding of insurance principles and practices.
  • Exceptional communication and interpersonal skills, with the ability to effectively communicate with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to navigate complex claims issues.
  • Intermediate knowledge of Microsoft Office Suite applications.
What We Offer

We offer a competitive salary and benefits package, including a defined benefit pension plan, comprehensive health and dental benefits, and opportunities for professional development and growth.

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional service and support to our insured members.



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