Accounts Receivable Clerk

4 weeks ago

Burnaby, British Columbia, Canada PHSA Full time
Job Title: Accounts Receivable Clerk

About the Role:

We are seeking a highly organized and detail-oriented Accounts Receivable Clerk to join our team at PHSA. As an Accounts Receivable Clerk, you will be responsible for performing a variety of financial transactions, including receiving and posting payments, preparing adjustments and journal vouchers, and issuing receipts.

Key Responsibilities:

  • Bills self-pay patients, out-of-province, WCB, and similar sundry accounts, and posts billing information to the accounts receivable ledger and balances to the general ledger.
  • Receives payments, enters information into the cash receipts journal, balances and summarizes journal and receivable accounts, and matches and checks payments received against invoices and posts from journal to accounts receivable ledger.
  • Processes patient charges, checks that Admitting Discharge Transfer is accurate in establishing patient's financial responsibility, reviews codes to ensure that patient has been classified correctly, adjusts financial class grading of patient accounts when necessary, or inputs patient charges into the billing system.
  • Enters submissions and resubmissions, such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC, and LTC charges, and distributes as appropriate.
  • Verifies invoices, statements, and outpatient charge vouchers, admission and separation histories, etc., against source documents, investigates discrepancies, contacts patients, relatives, social workers, immigration officers, and/or applicable hospital staff for missing data to ensure accuracy.
  • Reconciles designated accounts, matches to payments received, refunds, and invoices issued, identifies and investigates discrepancies, and prepares adjustment information, such as vouchers and credit balance refunds, to resolve.
  • Selects accounts for collection, prepares listings and supporting documentation to transfer delinquent accounts to collection agencies, maintains collection files, advises collection agency of payments and queries, and provides additional information as required.
  • Follows up on delinquent accounts, initiates and responds to correspondence and telephone contacts with patients, agencies, and insurers, and traces accounts returned by the Post Office.
  • Issues receipts for cash transactions, prepares bank deposits, balances, and maintains daily receipts, records, petty cash account, etc.
  • Maintains extended care patient trust accounts, requests and receives deposits, processes charges, and prepares patient trust account statements as required.
  • Updates patient agency information, such as adjusting responsibility of payment information and lists of patients receiving outside services.
  • Runs system reports, such as Master Log, Weekly Billing, and Month-end reports, on a regular basis, enters required system commands, and distributes reports.
  • Receives patient valuables, verifies contents of valuable envelopes, and releases to patient on discharge according to PHSA policies and procedures.
  • Responds to telephone and/or front desk inquiries on various issues relating to cashiering and/or designated accounts receivable portfolio.
  • Provides coverage and training at hospital sites throughout the lower mainland as required.

What You Bring:

We are looking for a highly organized and detail-oriented individual with a strong background in financial transactions and customer service. The ideal candidate will have:

  • Grade 12, successful completion of a recognized accounting course, and two years recent, related experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard at 40 wpm.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to operate related equipment.
  • Physical ability to perform the duties of the position.
  • Ability to organize work.

What We Bring:

At PHSA, we are committed to providing a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources. We also offer annual statutory holidays (13) with generous vacation entitlement and accruement, and access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

About PHSA:

The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

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