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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at T&M Culinary Services Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Operations Management
- Develop and implement efficient systems and procedures to manage food preparation, service, and inventory.
- Monitor and control food costs, labor costs, and other operational expenses.
- Staff Supervision
- Supervise and coordinate the activities of food service staff, including training, scheduling, and performance management.
- Ensure that staff are aware of and adhere to company policies, procedures, and health and safety regulations.
- Quality Control
- Conduct regular quality control checks to ensure that food and service meet our high standards.
- Address customer complaints and concerns in a professional and timely manner.
- Reporting and Record-Keeping
- Prepare and submit regular reports on sales, inventory, and other operational metrics.
- Maintain accurate and up-to-date records of staff performance, customer feedback, and other relevant data.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience
- 2-3 years of experience in a food service management role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Strong attention to detail and organizational skills.
- Ability to train and develop staff.
- Work Environment
- Fast-paced food service environment.
- Physical Demands
- Combination of sitting, standing, and walking.
- Standing for extended periods.
- Bondability
- Must be bondable.
