IT Support Specialist

2 months ago

Markham, Ontario, Canada Barrie Subaru Full time
Job Summary

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Barrie Subaru. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities
  • Hardware and Software Support
    • Install, replace, and configure new or replacement hardware and software as requested by the IT Manager.
    • Assist users with hardware and software issues, including the removal of malware and viruses.
  • User Support
    • Assist users either in person, over the phone, or by digital communication to assess their technical requirements.
    • Provide guidance and assistance utilizing strong analytical and problem-solving skills.
  • Documentation and Maintenance
    • Create and maintain various user lists, technical documentation, and instruction manuals for various products.
    • Coordinate installation of hardware, software, and maintenance of PCs and peripherals.
  • General Support
    • General support as required by the IT Manager.
    • Support and installation of computer systems.
Requirements
  • A diploma in a recognized post-secondary program in computer technology.
  • Excellent verbal, written communication skills, organizational skills, and presentation skills.
  • Troubleshooting skills with an ability to resolve IT issues in a reasonable timeframe.
  • Strong analytical and problem-solving skills.
  • Strong work ethics with a proven reliability factor.
  • A valid Ontario Driver's License and transportation for offsite work (mileage reimbursement provided).
What We Offer
  • A competitive compensation plan and a top-notch benefits plan.
  • Generous group RRSP options and matching program.
  • Support for long weekends for our retail associates.
  • Educational Reimbursement Program for continued education.
  • A generous Vehicle Purchase Program along with a Parts & Service Discount.
  • Development and training opportunities to invest in your career.
  • Employee Assistance Program accessible to all associates.
  • Employee Referral Program to thank associates for great referrals.
  • Celebration of personal and professional milestones and team events.
  • Generous fitness discounts to promote a healthy lifestyle.

Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.

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