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Food Service Team Lead

2 months ago

Burlington, Ontario, Canada Ellerslie Chicken Foods Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Ellerslie Chicken Foods Inc. as a key member of our operations team.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless day-to-day operations and maintaining high standards of quality and efficiency.

Supervise and Coordinate Staff

Oversee and coordinate the activities of staff who prepare and portion food, providing guidance and support to ensure excellent customer service and quality food products.

Quality Control and Assurance

Ensure that food and service meet quality control standards, maintaining a clean and safe working environment and adhering to health and safety regulations.

Customer Service and Relations

Address customers' complaints or concerns in a professional and courteous manner, providing excellent customer service and resolving issues promptly.

Inventory Management and Reporting

Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required to inform business decisions.

Supply Chain and Logistics

Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas, ensuring efficient inventory management and minimizing waste.

Work Environment and Physical Demands
  • Fast-Paced Environment

Work in a fast-paced environment with multiple priorities and deadlines, requiring excellent time management and organizational skills.

Physical Demands

Stand for extended periods, moving frequently and lifting moderate weights, requiring physical stamina and endurance.

Personal Qualities and Skills
  • Interpersonal and Communication Skills

Develop and maintain effective relationships with colleagues, customers, and suppliers, possessing excellent interpersonal and communication skills.

Teamwork and Collaboration

Work collaboratively as part of a team, contributing to a positive and supportive work environment and achieving shared goals and objectives.

Language and Hours

Fluency in English is required, with a 32-hour workweek and a permanent work term.