Retail Sales Team Leader
4 weeks ago
The Foam Shop is seeking a dedicated Sales Supervisor to oversee our retail operations. This role is crucial in ensuring that our team delivers exceptional service and maintains efficient store management.
Educational Requirements- Completion of secondary (high) school graduation certificate is required.
- Manage inventory and order merchandise as needed.
- Authorize merchandise returns and resolve customer inquiries and complaints.
- Organize and maintain stock levels to ensure availability.
- Supervise and coordinate the activities of team members.
- Handle cash management and financial transactions.
- Oversee office staff and volunteers, ensuring smooth operations.
- Develop and implement effective marketing strategies.
- Assess merchandise and services to be offered.
- Determine staffing needs and manage employee assignments.
- Source and procure merchandise for sale.
- Plan, organize, direct, control, and evaluate daily operational activities.
Responsible for supervising a team of 3-4 individuals.
Work Environment- Fast-paced and dynamic setting.
- Ability to work under pressure and meet tight deadlines.
- Requires attention to detail and the ability to manage multiple tasks.
- Physical demands include a combination of sitting, standing, and walking, with extended periods of standing.
- Strong accuracy and client-focused approach.
- Excellent verbal communication skills.
- Flexibility and organizational skills are essential.
- Reliability and teamwork are crucial.
- Proactive initiative and multitasking abilities.
- Adaptability and efficiency in a retail environment.
- Energetic and hardworking with a positive attitude.
- Quick learning and effective time management skills.
- Patience and a customer-oriented mindset.
- Minimum of 7 months experience in a similar role.
- Permanent position with a commitment to excellence.
- Work language: English.
- Standard working hours range from 35 to 40 hours per week.
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