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Retail Sales Team Leader

2 months ago

Vancouver, British Columbia, Canada PICK QUICK RETAIL INC Full time
Position Overview

PICK QUICK RETAIL INC is seeking a dedicated and experienced Sales Supervisor to oversee our retail operations. This role is essential in ensuring that our sales team is performing effectively and that our customers receive exceptional service.

Educational Requirements
  • Completion of a college, CEGEP, or equivalent non-university program lasting 1 to 2 years.
Work Environment
  • Non-smoking atmosphere.
  • Climate-controlled workspace.
Work Setting
  • Located in an urban area.
  • Engaged in retail business operations.
Key Responsibilities
  • Oversee and mentor staff, including apprentices and team members.
  • Delegate tasks to sales personnel.
  • Manage inventory and order new merchandise as needed.
  • Authorize product returns and exchanges.
  • Create and maintain work schedules for the team.
  • Compile reports regarding sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Organize and oversee inventory management processes.
  • Supervise and coordinate the activities of sales staff.
  • Handle cash management and transactions.
  • Process payments and receipts efficiently.
Technical Skills
  • Proficient in MS Outlook and other relevant software.
Safety and Security
  • Possess basic security clearance.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong interpersonal skills.
  • Excellent verbal communication abilities.
  • Highly organized and reliable.
  • Proficient in written communication.
Experience Requirements
  • Minimum of 1 year and less than 2 years of relevant experience.
Additional Benefits
  • Complimentary parking available.
  • Permanent employment opportunity.
  • Work language: English.
  • Working hours: 35 to 40 hours per week.