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Seasonal Customer Experience Ambassador

2 months ago


Vaughan, Ontario, Canada Indigo Books & Music Full time
Job Summary

We are seeking a highly motivated and enthusiastic Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our customers.

Key Responsibilities
  • Support the daily operations of the store, ensuring a seamless customer experience
  • Conduct inventory cycle counts, replenish stock, and manage product returns to maintain a visually appealing store
  • Engage and inspire customers on the floor, leveraging our product to tell stories and add joy to their lives
  • Curate specific product collections for each customer, leaving a lasting impression
  • Collaborate with colleagues to create a stimulating store environment
Qualifications
  • Passionate about delivering exceptional customer service
  • Enthusiastic and driven to meet customer needs
  • Curious and humble, with a willingness to learn and grow
  • Giving and empathetic, with a focus on creating meaningful connections
About Indigo

At Indigo, we are committed to our communities, our customers, and each other. We believe in fostering diversity and inclusion, and we welcome applicants from all backgrounds. We are an equitable employer, valuing diverse perspectives and experiences. If you are passionate about delivering exceptional customer service and creating a welcoming environment, we encourage you to apply.