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Restaurant Operations Manager

2 months ago

Hinton, Canada 2011245 ALBERTA LTD. Full time
Restaurant Assistant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at 2011245 ALBERTA LTD. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of quality in our food and services.

Key Responsibilities:
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for improvement.
  • Inventory Management: Organize and maintain inventory to ensure efficient use of resources and minimize waste.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing plans and implementation to promote our restaurant and increase sales.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.
Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills: Develop and maintain positive relationships with team members, customers, and suppliers.
  • Excellent Oral Communication: Communicate effectively with team members, customers, and suppliers.
  • Flexibility: Adapt to changing situations and priorities.
  • Organized: Prioritize tasks and manage time effectively.
  • Reliability: Demonstrate reliability and accountability in all aspects of the job.