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Shift Manager

1 month ago

Hinton, Canada McDonald's Restaurant Full time

Job Title: Shift Manager - Restaurant Operations

Job Summary: We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurant. As a Shift Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities:

  • Lead a team of staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that high-quality food is served to customers in a timely manner.
  • Manage restaurant operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Train staff: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that staff are equipped to perform their roles effectively.
  • Manage finances: Prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer service: Address customers' complaints or concerns, and ensure that customers receive a high level of service.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant or food service environment.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and a strong commitment to customer service.

What We Offer:

  • Competitive salary: A competitive salary and benefits package.
  • Opportunities for advancement: Opportunities for advancement and professional growth within the company.
  • Support for staff: Support for staff to develop their skills and knowledge, and a positive and inclusive work environment.