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Host and Hostess

2 months ago

NiagaraontheLake, Ontario, Canada Vintage Hotels Full time

Vintage Hotels is currently seeking part-time Hosts/Hostesses to join our growing team.

Key Responsibilities:

  • Coordinate the allocation of servers and bussers to various sections of the restaurant to ensure seamless service.
  • Welcoming and seating guests promptly, providing menus and ensuring a positive first impression.
  • Efficiently manage reservations, input data, and communicate information using our reservations system.
  • Answer incoming calls to make reservations according to established procedures.
  • Assist servers and bussers during peak periods to maintain exceptional service standards.
  • Communicate effectively with managers and colleagues on a daily basis.
  • Handle incoming Room Service calls and orders, upselling opportunities according to established procedures.
  • Run buffet food and/or Room Service orders as required.
  • Perform other duties as assigned to support the team.

Requirements:

  • Minimum one (1) year experience as a host/server in a fine dining establishment is an asset.
  • Previous knowledge of the region is considered an asset.
  • Previous up-selling and/or sales experience is considered an asset.
  • Knowledge of Restaurant Reservation systems is considered an asset.
  • Reliable transportation to the work location.

Benefits:

  • Complimentary meals
  • Discounts on hotel stays, restaurant visits, spa services & treatments
  • Career advancement opportunities
  • Flexible scheduling
  • Company social events and recognition programs