Hostess/host

3 weeks ago

Niagara Falls, Canada Brasa Brazilian Steakhouse - Hilton Niagara Falls Full time

**What will it be like to work for this Hilton Worldwide Brand?**

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

**What will I be doing?**

In addition to ensuring every Guest feels Cared for, Values and Respected, the Brasa Host(ess) will be responsible for greeting Guests in a prompt and courteous manner while maintaining a professional and pleasant attitude. Upon Guest arrival, the Host(ess) will ensure that the seat and table selection is to the Guests satisfaction. When accepting reservations, the Host(ess) will also be responsible for communicating special Guest requests to Management. General knowledge of the menu and responding to Guest inquiries about the restaurant and/or its services will also be required. The Host(ess) will be expected to settle the bill with our Guests and thank them for choosing to dine with us.

**What are we looking for?**

A **Brasa Host(ess)** serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:
**H** Hospitality - We're passionate about delivering exceptional guest experiences
**I** Integrity - We do the right thing, all the time
**L **Leadership - We're leaders in our industry and in our communities
**T **Teamwork - We're team players in everything we do
**O** Ownership - We're the owners of our actions and decisions
**N **Now - We operate with a sense of urgency and discipline

**Experience**
- Previous Host(ess) experience in a fine dining restaurant is an asset

**Skills**
- Strong Guest service skills
- Exceptional attention to detail
- Superb interpersonal and communication skills
- Quick and effective problem-solving tactics
- Positive and professional attitude

**Requirements**:

- Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)
- Must be available weekends, long weekends, holidays
- Must be able to complete a Criminal Background Check to the hotel’s satisfaction.

**This job posting is not exclusive or exhaustive list of all job functions that a Brasa Host(ess) will be asked to perform from time to time. This list is only a sample; a Brasa Host(ess) may be required to perform other duties.**
- Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require._

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- Holidays
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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