Field Service Technician

2 weeks ago


Prince George, British Columbia, Canada PepsiCo Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at PepsiCo. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the efficient maintenance and installation of our equipment.

Key Responsibilities
  • Equipment Maintenance and Installation: Perform routine maintenance and installation of PepsiCo equipment, including fountain machines, coolers, and vending machines.
  • Customer Service: Provide excellent customer service to our clients, ensuring their needs are met and exceeded.
  • Inventory Management: Maintain accurate inventory levels of parts and equipment, ensuring timely delivery and installation.
  • Technical Support: Provide technical support to customers, troubleshooting and resolving issues with our equipment.
  • Documentation and Reporting: Complete accurate and timely documentation of service calls, including invoices and settlement sheets.
Requirements
  • Education: High School Diploma or equivalent GED required.
  • Technical Skills: Holding a Refrigeration Journeyman ticket is considered an asset. Demonstrated mechanical and technical aptitude, with the ability to operate a hand-held computer using Apple/Windows based software.
  • Physical Demands: Ability to safely move heavy equipment, meeting the physical demands of the role, including lifting, carrying, and pushing/pulling equipment.
  • Communication Skills: Excellent communication and customer service skills, with the ability to work independently and as part of a team.
  • Availability: Ability to work flexible shifts, including evenings and weekends on a rotating basis.
Working at PepsiCo

PepsiCo is a leading food and beverage company, committed to delivering exceptional products and services to our customers. As a Field Service Technician, you will be part of a dynamic team that is dedicated to excellence and customer satisfaction.



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