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Reservation Agent

2 months ago

Toronto, Ontario, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused Reservation Agent to join our team. As a key member of our reservation team, you will be responsible for supporting customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution.

Key Responsibilities:

  • Assist with customer calls and provide exceptional service to meet their needs.
  • Support field team members and U-Haul dealerships with equipment management and placement to ensure optimal inventory levels and customer satisfaction.
  • Review reports to identify opportunities for improving equipment availability and accuracy.
  • Collaborate with the team to ensure seamless execution of reservation and equipment management processes.

Requirements:

  • High school diploma or equivalent.
  • Working knowledge of office equipment and software.
  • Excellent customer service, time management, and multitasking skills.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including paid holidays, vacation, and sick days.
  • A gym reimbursement program and opportunities for advancement.

U-Haul is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment. All applicants will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law.