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SDR Team Supervisor

2 months ago


Toronto, Ontario, Canada Darktrace Full time

About Darktrace

Founded by experts in mathematics and cyber defense, Darktrace has established itself as a global frontrunner in cyber security AI since 2013. Our mission is to deliver comprehensive AI-driven solutions to combat cyber disruption, safeguarding over 9,000 clients from intricate threats such as ransomware and cloud-based attacks.

Innovation at Our Core

With a strong foundation in innovation, our AI Research Centre located in Cambridge, UK, has pioneered advancements in cyber security, supported by over 130 patents and pending applications.

Key Responsibilities

  • Oversee a team of 10-12 Sales Development Representatives.
  • Work closely with regional Sales Directors, VPs, Marketing, Enablement, and Operations to align the SDR team's efforts with regional needs.
  • Provide coaching, mentoring, and motivation to a high-performing sales team.
  • Assist in the recruitment, staffing, and training processes to build and sustain a strong sales team.
  • Lead and inspire a dynamic sales environment.
  • Offer guidance and constructive feedback to the sales team regarding their sales and personal development.
  • Conduct weekly forecast reviews and quarterly progress assessments with each representative.
  • Manage team productivity, opportunity pipelines, and quality to ensure targets and standards are met.
  • Collaborate with fellow SDR Managers on departmental projects and initiatives.

Qualifications & Experience

  • 2-3 years of experience in mentoring or leading a team of BDRs/SDRs in a high-volume outbound role.
  • Proficient in using prospecting tools such as LinkedIn Sales Navigator, Salesforce, Zoominfo, Salesloft, or Outreach.
  • Extensive experience in conducting and teaching cold calling, personalized outreach, and innovative prospecting strategies.
  • Proven track record in forecasting, territory planning, and account mapping.
  • Demonstrates resilience, positivity, energy, and a results-oriented mindset, with a strong desire to support team success.

Compensation

Salary range: $82,000-$95,000 CAD plus commission.

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