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Healthcare Support Specialist

2 months ago

Burlington, Ontario, Canada Dhiyaan Physiotherapy Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Dhiyaan Physiotherapy Inc. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities
  • Client Communication: Interview patients to obtain comprehensive case histories, ensuring accurate and detailed information is recorded.
  • Scheduling and Coordination: Schedule and confirm appointments, ensuring seamless communication with patients and healthcare professionals.
  • Administrative Tasks: Complete insurance and other claim forms, order supplies, and maintain inventory to optimize clinic efficiency.
  • Office Procedures: Establish and maintain office procedures and routines, ensuring a well-organized and productive work environment.
Supervision and Teamwork

You will be working under the supervision of our management team and will be responsible for leading a small team of 3-4 people.

Work Environment and Physical Demands
  • Work Environment: Fast-paced environment with a high level of attention to detail required.
  • Physical Demands: Ability to work under pressure, with excellent organizational and time management skills.
Personal Qualities and Skills
  • Personal Qualities: Accurate, efficient, and excellent interpersonal skills, with the ability to communicate effectively both verbally and in writing.
  • Work Style: Flexible, organized, reliable, and a team player with excellent written and oral communication skills.
Work Details
  • Work Language: English
  • Hours of Work: 32 hours per week