Supervisor, Food Services

5 days ago


Nanaimo, British Columbia, Canada Starbucks Coffee Company Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Starbucks Coffee Company. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of 5-10 employees, providing guidance and support to ensure they have the skills and knowledge needed to deliver excellent customer service.
  • Manage Daily Operations: Oversee the preparation and presentation of food and beverages, ensuring that all products meet our quality standards.
  • Monitor Sales and Inventory: Analyze sales data and inventory levels to identify trends and opportunities for improvement.
  • Maintain a Clean and Safe Environment: Ensure that our coffee shop is clean, safe, and well-maintained, adhering to all health and safety regulations.
  • Provide Excellent Customer Service: Foster a positive and welcoming environment for our customers, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: 7 months to less than 1 year of experience in a food service or supervisory role.
  • Health Benefits: We offer a comprehensive benefits package, including dental, health care, and vision care benefits.
  • Financial Benefits: Our benefits package also includes group insurance benefits, life insurance, and a Registered Retirement Savings Plan (RRSP).
  • Other Benefits: We offer learning and training opportunities, as well as a wellness program to support your physical and mental well-being.
Working Conditions
  • Work Setting: Our coffee shop is a fast-paced and dynamic environment, with a focus on providing exceptional customer service.
  • Hours of Work: 22 to 40 hours per week, with flexibility to work varying shifts, including mornings, afternoons, and evenings.
  • Language: English is the primary language spoken in our coffee shop, and proficiency in English is required for this role.


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