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Electronic Discovery Consultant
2 months ago
About the Role
We are seeking a skilled and results-driven Electronic Discovery (eDiscovery) Cloud Application Consultant/Developer to join our team at OpenText. As a key member of our team, you will be responsible for helping conceive and maintain client solutions tailored to the electronic discovery needs of corporate clients.
Key Responsibilities
- Design and develop cloud-based eDiscovery applications that address the unique requirements of OpenText and its corporate customers, ensuring seamless integration with existing infrastructure and workflows.
- Collaborate with cross-functional teams, including IT professionals, project managers, and external teams such as corporate litigation departments, to ensure alignment and successful outcomes.
- Develop T-SQL queries and stored procedures to automate specific processes using best practices including logging, rollbacks, version control, and documentation.
- Create T-SQL QC procedures for customer sites that ensure data integrity working with resources from Systems Engineering to integrate into routine monitoring.
- Create ad hoc reports as required and build case-specific and/or global reports for regular retrieval using T-SQL. Reports and SQL DML should be stored in version control and documented.
- Use search tools combined with T-SQL to perform post search updates. When possible, standardize the process using logging, rollbacks, version control, and documentation.
- Provide superior client service in demanding, deadline-driven situations ensuring the delivery of quality work products within established times.
- Provide support for escalated service requests including problem identification and resolution; and solving complex technical issues such as system performance troubleshooting, scripting conflicts, search result troubleshooting, and consultation.
- Identify opportunities for increased operational efficiency and leverage technical skills to create and implement resulting solutions.
- Conduct thorough testing and quality assurance checks to validate the functionality, performance, and reliability of custom eDiscovery applications.
Requirements
- Curiosity and critical analysis, Deliver results
- Innovation and creativity, Relationship building and communication
- Situational agility and resilience
- Thorough understanding of relational databases with 3+ years of MS SQL experience required.
- Proficient in T-SQL, Python, jQuery, JavaScript, and shell scripting.
- Experience with AWS (Amazon Web Services) cloud platform is a plus.
- Preferred experience with C#, Microsoft Technologies, Jira, and Confluence.
- Strong understanding of data security, privacy, and compliance standards (e.g., GDPR, CCPA).
Desirable Qualifications
- Bachelor's Degree from an accredited university, with a technical degree preferred or 5+ years of relevant work experience
