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IT Support Specialist

3 months ago


Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time
Job Title: Deskside Support Technician
  • Education: Completion of a college diploma or a non-university certificate program lasting between 1 to 2 years
  • Experience: 1 to 2 years of relevant experienceKey Responsibilities
  • Assist users encountering issues with their computer systems
  • Utilize user manuals, technical documentation, and other resources to research and apply solutions
  • Offer guidance and training to users based on identified challenges
  • Maintain a log of problems and solutions for reference by fellow technical support staff
  • Engage in the enhancement of applications and software
  • Deliver support for business systems, networks, and internet-related issues as they ariseTransportation and Travel
  • Access to public transportation is availableWork Environment and Physical Requirements
  • Tasks may involve repetition
  • Position requires prolonged sittingPersonal Attributes
  • Ability to work collaboratively within a teamScreening Criteria
  • Do you possess prior experience in this field?Additional Benefits
  • Complimentary parking provided
  • Opportunity for permanent employment
  • Work conducted primarily in English
  • Standard work hours: 40 hours per week