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SAP HANA Technical Support Intern

1 month ago

Vancouver, British Columbia, Canada SAP Full time
About the Role

SAP is seeking a highly motivated and detail-oriented individual to join our team as a HANA Technical Support Intern. As a member of our global support team, you will be responsible for investigating and resolving critical system issues for Enterprise-level Fortune 500 companies.

Key Responsibilities
  • Investigate and resolve complex system issues in production environments
  • Analyze and troubleshoot technical problems using diverse technologies
  • Collaborate with customers and colleagues to deliver solutions that meet their business needs
  • Stay up-to-date with the latest SAP software and technologies
Requirements
  • Currently enrolled in a University degree in Computer Science, Business and Technology, or related areas
  • Excellent English communication skills (written and oral)
  • Excellent diagnostic and technical analysis skills
  • Ability to assess, plan, and troubleshoot while collecting information about the customer issue
Preferred Qualifications
  • Experience in troubleshooting distributed systems, including installation, migration, and networking
  • Experience working with customers is a plus
  • Previous internship experience would be an asset
About SAP

SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We believe in unleashing all talent and creating a better and more equitable world.