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Supervisor of Food Service and Quality Control

2 months ago

Guelph, Ontario, Canada Wendy's Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Wendy's. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of quality and service to our customers.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Food Quality and Safety
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Prepare food order summaries for the chef
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare budget and cost estimates
  • Team Collaboration
    • Work collaboratively with the restaurant management team to achieve business objectives
Requirements
  • Education and Experience
    • College/CEGEP education
    • 1 year to less than 2 years of experience in a food service or restaurant management role
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Combination of sitting, standing, walking, and standing for extended periods
  • Personal Qualities
    • Excellent oral communication and interpersonal skills
    • Client focus, flexibility, and initiative
Benefits
  • Health Benefits
    • Health care plan
  • Other Benefits
    • Other benefits
    • Permanent work term
    • 38 to 40 hours per week