Control Tower Security Specialist
2 weeks ago
About the Role
Purolator Inc is seeking a highly skilled and experienced Control Tower Security Specialist to join our team. As a key member of our security operations, you will be responsible for evaluating and stabilizing all discrepancies within our physical security network.
Key Responsibilities
- Provide alarm monitoring and response via Access Control and/or Automatic Video Display for intrusion, burglary, or duress
- Manage access control systems and Automatic Video Display with Voice Communications
- Dispatch personnel and escalate incidents based on assessment
- Perform intake, triage, and escalation functions for all incidents reported to the center
- Support investigations with video review/surveillance for theft, fraud, and health and safety related matters
- Create and manage incidents by case management documented or directed to do so by the Supervisor, or other authorized persons
- Monitor various security systems, including video, access control systems, and high value/sensitive assets monitoring on tracking systems
- Collect information and data, create, and provide reports, maintain effective communications with a wide variety of stakeholders
- Manage and maintain employee access and ID card system and database
- Work with the Control Tower Line Haul / Ground / Air with various duties in Transportation Management, Communications, GPS tracking, Trip Tracking, assist with Mechanical issues, Trace Asset Movements
- When required, assist with coordinating Crisis Response
- Build case reports based on data collection
- Coach operation on how to use of tools, tactics, and best practices to be leveraged to benefit the customer experience
- Analysis of Operational and client-specific data to identify areas of opportunity for improved customer experience
Requirements
- Minimum 3 years experience in a similar role in the security service industry
- Knowledge of the Multi Facility Security principles including the use of CCTV, Access Control, and Intrusion Systems
- Candidate should have a broad understanding of Transportation and movement of goods and provision of services
- Exemplifies and consistently demonstrates our core competencies: Customer Focus, Communicates Effectively, Collaborates, Instills Trust and Self Development
- Familiarity with CCTV, Access Control, Intrusion Systems and Alarm Response
- Ability to read and interpret as build diagrams for facilities
- Knowledge of Basic Security Principles and Dispatching
- Knowledge of Transportation Security, GPS
Education
High School – Minimum Requirement
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