Food Service Team Lead

2 weeks ago

Harrison Hot Springs, British Columbia, Canada LAKEVIEW RESTAURANT Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Lakeview Restaurant. As a key member of our operations team, you will be responsible for ensuring the highest level of service and quality in our food preparation and presentation.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of our food service staff, ensuring that they are working efficiently and effectively to meet our high standards.
  • Train and Develop Staff: Provide training and guidance to our staff on job duties, sanitation procedures, and safety protocols to ensure they have the skills and knowledge needed to excel in their roles.
  • Hire and Manage Staff: Recruit, hire, and manage a team of food service staff, including conducting performance evaluations and making recommendations for promotions or disciplinary action.
  • Quality Control: Ensure that all food and beverages meet our quality control standards, including taste, presentation, and safety.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for our operations team.
  • Scheduling: Establish work schedules for our food service staff, ensuring that we have adequate coverage during peak periods.
Benefits
  • Recognized Employer: We are a recognized employer in the industry, offering a range of benefits and opportunities for career advancement.
  • Permanent Position: This is a permanent position, offering stability and security for the right candidate.
  • English Language: We operate in English, and proficiency in this language is essential for this role.
  • Hours of Work: The successful candidate will work approximately 30-40 hours per week, with flexibility to adapt to changing business needs.

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