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Customer Service Representative

2 months ago


Vaughan, Ontario, Canada NuTech Auto Superior Tire Full time

About NuTech Auto / Superior Tire

We are a small business in the automotive industry, known for our professionalism and agility.

Our work environment includes:

  • A modern office setting
  • Food provided

Job Overview

We are seeking a Customer Service Representative to support our team. The ideal candidate will have a passion for mechanics and excellent customer service skills.

Key Responsibilities

  1. Provide exceptional customer service by assisting clients with inquiries and concerns.
  2. Utilize mechanical knowledge to address customer questions regarding automotive repairs.
  3. Handle cash transactions accurately and efficiently.
  4. Collaborate with the sales team to meet customer needs.

Requirements

  1. Previous experience in customer service or a related field is preferred.
  2. Knowledge of automotive repair processes is a plus.
  3. Strong communication and interpersonal skills.
  4. Ability to work in a fast-paced environment.
  5. Willingness to learn specific procedures and systems.

Work Environment

We offer a full-time position with a competitive hourly rate of $22.00-$30.00 per hour and 35-40 hours of work per week.

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Service advisor: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person