Client Service Director

3 days ago


Scarborough Village, Ontario, Canada the Ladders Full time
Job Description

Client Service Manager

Location

Toronto, Canada

Type

Full-time

Department

Financial Markets

Job Summary

A Client Services Manager will be the key liaison between clients, stakeholders, and onshore and offshore delivery teams while partnering closely with sales teams to ensure seamless communication and collaboration.

Key Responsibilities
  1. Develop and maintain strong relationships with clients to understand their needs and expectations.
  2. Collaborate with delivery teams to ensure timely and high-quality delivery of services.
  3. Partner with sales teams to identify new business opportunities and develop strategies to win new clients.
  4. Provide exceptional customer service and support to clients, addressing any concerns or issues promptly.
  5. Monitor and analyze client feedback to identify areas for improvement and implement changes as needed.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience in client-facing roles, preferably in the financial markets industry.


  • Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking an experienced Executive Director of Client Services to lead our client-facing teams and drive business growth. As a key member of our leadership team, you will be responsible for developing and executing strategies to enhance client satisfaction, retention, and revenue growth.Key ResponsibilitiesLead a team of client-facing...


  • Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking an experienced Executive Director of Client Services to lead our client-facing teams and drive business growth. As a key member of our leadership team, you will be responsible for developing and executing strategies to enhance client satisfaction, retention, and revenue growth.Key ResponsibilitiesLead a team of client-facing...


  • Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at The Ladders. As a key liaison between clients, stakeholders, and delivery teams, you will play a critical role in ensuring seamless communication and exceptional client experiences.Key ResponsibilitiesPartner with sales teams to identify client needs and develop...


  • Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at The Ladders. As a key liaison between clients, stakeholders, and delivery teams, you will play a critical role in ensuring seamless communication and exceptional client experiences.Key ResponsibilitiesPartner with sales teams to identify client needs and develop...


  • Scarborough Village, Ontario, Canada the Ladders Full time

    Client Service Manager **Job Summary** A Client Services Manager will be the key liaison between clients, stakeholders, and onshore and offshore delivery teams. This role requires partnering closely with sales teams to ensure seamless communication and collaboration. **Key Responsibilities** * Liaise between clients, stakeholders, and delivery teams to...


  • Scarborough Village, Ontario, Canada the Ladders Full time

    Client Service Manager **Job Summary** A Client Services Manager will be the key liaison between clients, stakeholders, and onshore and offshore delivery teams. This role requires partnering closely with sales teams to ensure seamless communication and collaboration. **Key Responsibilities** * Liaise between clients, stakeholders, and delivery teams to...


  • Scarborough Village, Ontario, Canada Mitsubishi UFJ Financial Group, Inc Full time

    About MUFG Investor ServicesWe are a leading provider of investor services, serving the global financial community. Our team is dedicated to delivering exceptional service and support to our clients.What We OfferA dynamic and supportive work environmentOpportunities for professional growth and developmentA competitive compensation and benefits packageAbout...


  • Scarborough Village, Ontario, Canada Mitsubishi UFJ Financial Group, Inc Full time

    About MUFG Investor ServicesWe are a leading provider of investor services, serving the global financial community. Our team is dedicated to delivering exceptional service and support to our clients.What We OfferA dynamic and supportive work environmentOpportunities for professional growth and developmentA competitive compensation and benefits packageAbout...


  • Scarborough Village, Ontario, Canada KPMG Canada Full time

    Unlock Global Opportunities with KPMG CanadaAt KPMG Canada, you'll be part of a dynamic team of professionals dedicated to delivering exceptional results for our clients. As a key member of our Global Mobility Services team, you'll play a vital role in helping clients navigate the complexities of international relocation.The OpportunityWe're seeking a highly...


  • Scarborough Village, Ontario, Canada KPMG Canada Full time

    Unlock Global Opportunities with KPMG CanadaAt KPMG Canada, you'll be part of a dynamic team of professionals dedicated to delivering exceptional results for our clients. As a key member of our Global Mobility Services team, you'll play a vital role in helping clients navigate the complexities of international relocation.The OpportunityWe're seeking a highly...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleWe're seeking a seasoned professional to lead our Client Services team in Canada. As Vice President of Client Services, Enterprise Accounts, GTO Canada, you'll play a critical role in driving business growth and delivering exceptional client experiences.Key ResponsibilitiesDevelop and execute strategic plans to drive client engagement and...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleWe're seeking a seasoned professional to lead our Client Services team in Canada. As Vice President of Client Services, Enterprise Accounts, GTO Canada, you'll play a critical role in driving business growth and delivering exceptional client experiences.Key ResponsibilitiesDevelop and execute strategic plans to drive client engagement and...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleWe're seeking a highly skilled and experienced professional to lead our Client Services team in Enterprise Accounts, GTO Canada. As Vice President, you'll play a critical role in driving business growth and delivering exceptional results for our clients.Key ResponsibilitiesDevelop and execute strategies to drive business growth and expansion in...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleWe're seeking a highly skilled and experienced professional to lead our Client Services team in Enterprise Accounts, GTO Canada. As Vice President, you'll play a critical role in driving business growth and delivering exceptional results for our clients.Key ResponsibilitiesDevelop and execute strategies to drive business growth and expansion in...


  • Scarborough Village, Ontario, Canada TuxMat Inc. Full time

    About TuxMat Inc.TuxMat Inc. is a leading brand in the premium car accessories market, specializing in custom-fit car mats that provide extreme coverage and enhance interior aesthetics.About the RoleThe Customer Relations Manager will be responsible for developing and cultivating relationships with TuxMat clients, reporting to the Corporate Relations...


  • Scarborough Village, Ontario, Canada TuxMat Inc. Full time

    About TuxMat Inc.TuxMat Inc. is a leading brand in the premium car accessories market, specializing in custom-fit car mats that provide extreme coverage and enhance interior aesthetics.About the RoleThe Customer Relations Manager will be responsible for developing and cultivating relationships with TuxMat clients, reporting to the Corporate Relations...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleThe Vice President of Client Services, Enterprise Accounts, GTO Canada, plays a crucial role in driving business growth and customer satisfaction.Key Responsibilities:Develop and execute strategic plans to expand enterprise accounts and drive revenue growth.Lead a team of professionals to deliver exceptional customer service and...


  • Scarborough Village, Ontario, Canada Broadridge Full time

    About the RoleThe Vice President of Client Services, Enterprise Accounts, GTO Canada, plays a crucial role in driving business growth and customer satisfaction.Key Responsibilities:Develop and execute strategic plans to expand enterprise accounts and drive revenue growth.Lead a team of professionals to deliver exceptional customer service and...

  • Creative Director

    3 days ago


    Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking a highly skilled Art Director to join our team at Oliver Agency. As an Art Director, you will be responsible for leading the creative direction of our in-house digital studio, working closely with our clients to deliver exceptional designs that meet their needs.Key Responsibilities:Develop and implement creative strategies that...

  • Creative Director

    3 days ago


    Scarborough Village, Ontario, Canada the Ladders Full time

    About the RoleWe are seeking a highly skilled Art Director to join our team at Oliver Agency. As an Art Director, you will be responsible for leading the creative direction of our in-house digital studio, working closely with our clients to deliver exceptional designs that meet their needs.Key Responsibilities:Develop and implement creative strategies that...