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Health Records Specialist
3 months ago
Position Overview:
The Health Records Specialist plays a crucial role in ensuring the accurate and efficient collection of patient information during the registration process. This position is vital for maintaining the integrity of the provincial client registry best practices while delivering exceptional customer service and professionalism.
Key Responsibilities:
• Collect and verify patient information during the registration process, adhering to established protocols.
• Provide effective communication and reception services to patients and their families.
• Maintain confidentiality in all matters related to clients, staff, and organizational operations.
• Collaborate with team members in a matrix structure to support Health Information Services objectives.
Qualifications:
• Completion of Grade 12 or equivalent education.
• Successful completion of a recognized Medical Office Assistant Program.
• Familiarity with Medical Terminology through a recognized course.
• Relevant experience in a patient reception or care setting, particularly in an Admission/Discharge/Transfer (ADT) system is preferred.
• Strong clerical and customer service skills, with a demonstrated ability to manage a fast-paced environment.
Skills and Competencies:
• Knowledge of the Personal Health Information Act (PHIA) and related healthcare legislation.
• Proficiency in Microsoft Office Suite and electronic health record systems.
• Excellent typing skills with a minimum speed of 40 words per minute.
• Strong attention to detail and accuracy in all tasks.
• Ability to communicate effectively both verbally and in writing.
Conditions of Employment:
• Successful completion of a Criminal Record Check and other relevant background checks as required.
• Compliance with immunization policies as mandated for healthcare workers.
• Possession of a valid driver's license and access to a reliable vehicle.
We value diversity and encourage all qualified individuals to consider this opportunity.