Health Information Specialist
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Health Information Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring the accurate and concise collection of information during the registration process.
Key Responsibilities- Collect and verify patient information in accordance with provincial client registry best practices
- Provide effective and efficient communication and reception services to patients and staff
- Work collaboratively with the Registration Services Coordinator to ensure seamless registration processes
- Maintain confidentiality and handle sensitive information with discretion
- Perform duties in accordance with organizational values and Health Information Services objectives, policies, and procedures
- Grade 12 education or equivalent
- Completion of a recognized Medical Office Assistant Program
- Completion of a recognized Medical Terminology course
- Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system
- Recent clerical and customer service experience
- Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare-related legislation
- Proficiency in Microsoft Office applications and Email/Outlook
- Accurate keyboarding/typing skills of 40 wpm
- Demonstrated knowledge of electronic health records
- Demonstrated ability to provide a high level of attention to detail and accuracy
- Demonstrated ability to work in a fast-paced and changing environment
- Demonstrated approachable and welcoming demeanor
- Demonstrated written and oral communication skills
- Demonstrated organizational, decision-making, and problem-solving skills
- Demonstrated ability to display independent judgment
- Demonstrated ability to respect and promote a culturally diverse population
- Demonstrated ability to prioritize in a changing environment
- Demonstrated ability to build and maintain professional working relationships
- Demonstrated ability to work in a team as well as independently
- Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate
- All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy
- Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00
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