Customer Service Representative

4 weeks ago


Port Coquitlam, British Columbia, Canada Concord Concrete Pumps Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Concord Concrete Pumps. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.

Key Responsibilities
  • Customer Service: Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner.
  • Administrative Support: Manage and maintain accurate records, files, and databases.
  • Communication: Coordinate with internal teams and external partners to ensure seamless communication and collaboration.
  • Benefits Administration: Assist with the administration of employee benefits, including health, dental, and vision plans.
  • Financial Administration: Process and manage financial transactions, including payroll and accounts payable.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 70 to 80 hours bi-weekly.
What We Offer
  • Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
  • Financial Benefits: Life insurance.
  • Other Benefits: Free parking available and parking available.


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