Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Customer Service Representative at Pharmasave Port Coquitlam. In this role, you will be responsible for providing exceptional customer service, processing mail and packages, and performing various administrative tasks.
Key Responsibilities:
- Distribute mail to appropriate recipients or departments
- Produce customized labels for letters, parcels, and other packages
- Address customers' complaints or concerns
- Perform routine clerical duties
- Answer inquiries and complete forms regarding change of address, theft, or loss of mail
- Bundle, label, bag, and route mail into the proper delivery stream
- Calculate and affix correct postage on letters, parcels, and registered mail
- Process incoming and outgoing mail manually or electronically
- Record and balance daily transactions
- Record special delivery and registered mail
- Sell stamps, prepaid mail, and courier envelopes and money orders
- Sort mail according to destination
- Weigh outgoing mail
- Perform administrative tasks
- Perform cashiering duties
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