Emergency Medical Call Taker
2 months ago
The Provincial Health Services Authority is seeking a highly skilled and compassionate Emergency Medical Call Taker to join our team. As a key member of our dispatch operations centre, you will be responsible for providing exceptional customer service and support to the public in emergency medical situations.
Key Responsibilities- Provide calm and decisive support to callers in emergency medical situations, using exceptional customer service skills to remain focused and composed under pressure.
- Prioritize multiple competing tasks and use a methodical approach to problem solve, make decisions, and communicate clearly.
- Take a leadership role in building relationships with team members and callers, actively seeking win-win solutions and maintaining professionalism in cases of healthy conflict.
- Completion of Grade 12 or equivalent.
- Valid certificates in Standard First Aid and CPR Level C.
- 2+ years' experience in customer service, with experience in a call centre being an asset.
- Fluent spoken and written English.
- Minimum typing speed of 30WPM.
- A comprehensive benefits package, including a municipal pension plan and psychological health & safety programs.
- Access to professional development opportunities through our in-house training programs.
- Generous vacation entitlement.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
Work shifts on weekdays and weekends, rotational shifts, statutory holidays as operation runs 24/7, 365 days a year.
Location: Langford Dispatch Operations Centre.
Wage: $32.60 hourly.
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Emergency Medical Call Taker
4 weeks ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full time $33Job Title: Emergency Medical Call TakerAre you a calm and decisive individual with a keen interest in healthcare? Do you have excellent communication skills and the ability to multitask? We are seeking a skilled Emergency Medical Call Taker to join our team at the Provincial Health Services Authority.Job Summary:The Emergency Medical Call Taker is the first...
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Emergency Medical Call Taker
4 weeks ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full time $33Job Title: Emergency Medical Call TakerAre you a calm and decisive individual with a keen interest in healthcare? Do you have excellent communication skills and the ability to multitask? We are seeking a skilled Emergency Medical Call Taker to join our team at the Provincial Health Services Authority.Job Summary:The Emergency Medical Call Taker is the first...
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Emergency Medical Call Taker
4 weeks ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerAs an Emergency Medical Call Taker, you will be the first point of contact for individuals in emergency medical situations. This role requires exceptional customer service skills, the ability to remain calm under pressure, and a keen interest in healthcare.Key Responsibilities:Provide support to the public via telephone...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerAt the Provincial Health Services Authority, we are seeking a skilled and compassionate Emergency Medical Call Taker to join our team. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerAt the Provincial Health Services Authority, we are seeking a skilled and compassionate Emergency Medical Call Taker to join our team. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
2 months ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
2 months ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeEmergency Medical Call Taker RoleWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide exceptional...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeEmergency Medical Call Taker RoleWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide exceptional...
-
Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
-
Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob Title: Emergency Medical Call TakerWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key Responsibilities:Provide...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob SummaryWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key ResponsibilitiesProvide exceptional customer service while...
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Emergency Medical Call Taker
1 month ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob SummaryWe are seeking a skilled and compassionate Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Key ResponsibilitiesProvide exceptional customer service while...
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Emergency Medical Call Taker Specialist
6 hours ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeOverviewAs a key member of the Provincial Health Services Authority team, you will be responsible for providing exceptional customer service as an Emergency Medical Call Taker (EMCT) in our Langford Dispatch Operations Centre.Salary and BenefitsThe successful candidate will be offered a competitive hourly wage of $32.60, with a comprehensive benefits package...
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Emergency Medical Call Taker
2 days ago
Victoria, British Columbia, Canada BCEHS Full timeJob SummaryWe are seeking a highly skilled Emergency Medical Call Taker to join our team at BCEHS. As a key member of our crisis response team, you will be responsible for providing exceptional customer service and support to the public in emergency medical situations.About the RoleThe role of an Emergency Medical Call Taker is to provide critical support to...
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Emergency Medical Call Taker
6 days ago
Victoria, British Columbia, Canada Provincial Health Services Authority Full timeJob SummaryWe are seeking a highly skilled and compassionate Emergency Medical Call Taker (EMCT) to join our team at the Provincial Health Services Authority. As an EMCT, you will be the first point of contact in 911 calls directed to ambulance services, providing critical support to the public in emergency medical situations.Key ResponsibilitiesProvide...
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